SwimRVA Swim Team FAQ’s
Q: Why do you promote perpetual, year round, swim lessons at your facility?
We promote and believe in year round swim lessons. Adults and children will learn to swim and be safe in the water at a much faster pace with consistent year-round swim lessons. Our goal is to eliminate the mentality of seasonal swim lessons. That approach usually leads to the loss of gained swim skills, which results in wasted time and money. Perpetual lessons also provide school students with a consistent day and time until they choose to make a change. We don’t rearrange our schedule every 3 months which provides a more consistent swim lesson experience for both the students and parents.
Q: How much does swim team cost per month?
SwimRVA Swim Team: $70 per month. *for those who have graduated from our SwimRVA Swim School, or are ready for a fun team environment. Team members must be able to swim 25 free, 25 back and a 25 breaststroke. Download and complete SWIM TEAM UNIFORM form and bring with you on first day of practice. There is also a one-time $50 registration fee which includes a swim suit, swim cap and water bottle.
Q: When can I sign up for swim team?
Any-time! Our lessons are perpetual based and not session based. We believe that a consistent year-round approach to swimming is necessary for adults and children to learn how to swim and be safe in the water.
Q: How do I register?
- Call or stop by SwimRVA’s flagship facility, CSAC, and we will register you or your child for lessons.
- Reserve your class spot with a credit card, debit card or checking/savings account.
Lastly, remember to show up 15 minutes prior to you or your child’s first day. At that time, we will have you fill out our Swim Team Registration Form to finalize your registration. As a reminder, your child will not be able to swim until this form has been completed and turned into SwimRVA.
Q: Why don’t you allow registration online?
SwimRVA wants to provide the best possible swim experience for all of our lesson participants. For that reason, we ask that you call or register in person at the front desk. Our staff are available to register you for swim team at any time. Please call or visit a member service representative today!
Q: How do I pay for lessons?
Families will have two options to pay:
Automatic debit from a checking or savings account.
Customers will have either their checking or savings account debited on the 1st day of every month for the upcoming months. To withdraw, families will need to provide swimRVA with 14 days advanced written notice. (Withdrawal forms will be provided at the front desk)
Automatic debit from a credit card or debit card.
Customers will have their credit card or debit card (Master Card, Visa, or American Express) debited on the 1st day of every month for the upcoming months. To withdraw, families will need to provide SwimRVA with 14 days advanced written notice. (Withdrawal forms will be provided at the front desk)
Q: What if I join in the middle of the month?
You will pay the pro-rated amount for the month in which you are starting swim team. You will then go into our automatic billing system for all future months.
Q: How do I withdraw from swim team?
Families who wish to withdraw from swim team will be asked to provide us with 14 days written notice of their class cancellation. Withdrawal forms can be found at the front desk. Members need to confirm that SwimRVA Swim Team has received their request. No verbal cancellation requests, hand written letters or typed emails will be accepted as an acceptable form of cancellation. Thank you for your understanding!
Q: Do you offer make-ups for missed swim team practice?
Yes! The great thing about the swim team schedule is you can come any day and/or time that fits for you. We offer 6 different opportunities to make practice. You are welcome to come any day and time.
Q: Do you offer refunds, credits or transfers for the SwimRVA Swim Team?
Due to operational costs, no refund, credits or transfers will be issued for SwimRVA Swim Team. .
Q: How do I change my day or time?
Teamates may choose to come any day and any time we offer practice.
Q: What if my class has only one or two students?
If a group class has only one or two students enrolled in it we do reserve the right to consolidate that class.